My two id is got banned at the same time

While playing turns 2 of my ID each have over 200millions chips is going bannes...can you yell me where is the mistakes when playing team is free in any table...please help me fix this prob...
My first ID is kula ID: 1719422251602772 and my second ID is ken ID: 132402553842580
notice team is ok at any table so why my id is banned...
please fix this as soon as possible...
I already read the rules but i think i don't make any mistake...please fix this
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